Terms and conditions



These are the terms and conditions (“Terms”, "Terms of Service") governing the use of this website and purchasing products via this website. By browsing and ordering goods from this website (using the "Service"), you are agreeing to understand and accept these terms and conditions of use and the privacy policy. The supplier of goods, PINKU Limited, will be referred to as “PINKU”, “we” or “us”.

We reserve the right to change these Terms and Conditions at any time. Any such changes to the Terms will take effect once posted on the website and it is your responsibility to read the Terms and Conditions on each occasion you use this website. These Terms apply to all users of the site.

This information is supplied in English only and we will continue to communicate in this way during your agreement with us.

Our agreement with you is based upon English law and the laws applicable to this agreement are the laws of England and Wales.


By agreeing to these Terms of Service, you affirm that you are at least the age of majority in your local jurisdiction or country, or you possess legal parental or guardian consent to use this site. You also agree that you are able and competent to enter into these Terms.

You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not submit any content containing worms or viruses or any code that could potentially damager computer programs or files. A breach or violation of any of the Terms will result in an immediate termination of your Services.


Prices for our products are subject to change without notice. Price adjustments will not be offered once an order has been completed. The Service offered on our site may change without warning and we reserve the right to complete such changes. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.


We endeavour to make all descriptions and images of our products as accurate as possible, however we cannot guarantee that the colours of products received will exactly as shown on the device used to view images of the product.

We reserve the right, to discontinue products and discount codes as we set fit. Product specifications may change.


We reserve the right to refuse, limit or cancel orders you place with us. Such restrictions can apply to, but are not limited to, multiple orders using the same payment, billing or shipping address details. If this does occur, we may attempt to contact you via contact details you have provided (phone or email).

You agree that all details you have provided to complete a successful payment or to sign up to any other service, are complete and accurate at the time of completion and that you will update any of these details as required if they expire or are no longer valid.

For more detail, please review our Returns Policy.


All transactions are charged at the time the goods are ordered. A contract between us for the purchase of the goods will not be formed until your payment has been received and approved. We will not provide credit for the purchase of goods.

Validation checks on all payment types will be completed, and you will be notified shortly after the checkout point if your attempted payment has been refused.


We deliver to both domestic and international addresses. You agree that it is your responsibility to specify the correct delivery and billing addresses for your order. You will be advised of an estimated delivery period at the time of your order; however occasional delays in delivery are inevitable due to unforeseen circumstances. We are under no obligation nor liable for any delay or failure to deliver the products within the estimated delivery period provided.


You may cancel an order at any point during the 14 calendar days from receiving the goods or service, according to Consumer Contract Regulations. This does not apply to any made to order, including but not limited to, all phone case products made for your specific phone model.


By submitting content relating to ratings, reviews and feedback, you warrant that you are the sole author of this content, all content is accurate and that such content does not violate of any these Terms of Service and will not cause any injury to persons or entities. You agree that this content will be lawful and not obscene or offensive and we have the discretion to remove this information as we see fit.

You agree that once such materials have been submitted, we will not be restricted to removing, editing or publishing such information, and we will be under no obligation to pay compensation or respond to any comments or content provide by you. As stated above, you agree that such comments or content are solely yours and do not violate any copyright, trademark or other privacy or personal agreements. All information you provide will not include viruses or other such data that will impact or damage computer programs, files or our services.


You acknowledge and agree that all copyright, trademarks and all other intellectual property rights and all materials and/or content available of this website. All rights on this website are owned by PINKU Limited. Any attempt to copy materials and content provided by this website is prohibited.


We hold no responsibility if information contained on this site is not accurate, complete or current.

This site may contain some historical information. We reserve the right to change and update the contents of this site at any time, as we see fit, but we have no requirement to update any information on our site. We do not guarantee that the content of our site is free from errors and omissions. This content may change without warning.

There may be links to and information from third parties available on this website.

We are not liable for any harm or damages related to information, content, services and transactions between you and such third parties. Please ensure you check all relevant third party policies before entering into such services and transactions.


You agree that you use of the Service shall be at your sole risk. To the fullest extent permitted by law, PINKU Limited, its directors, employees, affiliates, suppliers, service providers or licensors will not be liable for any injury, loss, claims or damages at any time arising from your use of the Service or products provided.

We do not guarantee or warrant that your experience of our Service will be timely, uninterrupted or error free. We assume no liability resulting from unauthorised access or use of our secure servers or data storage and all personal or financial information stored therein.

We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.

You agree that from time to time we may remove the Service for indefinite periods of time or cancel the service at any time, without notice to you.


You agree to indemnify, defend and hold harmless PINKU Limited and our its directors, employees, affiliates, suppliers, service providers or licensors, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

If any provision provided in these Terms of Service are deemed unlawful, they will be seen as null and void, however all other provisions set out in the Terms of Service will be enforced to the fullest extent permitted by applicable law.


All provisions of the Terms of Service are effective unless terminated by you or us. We reserve the right to terminate or suspend your use of the Service if we deem there has been a failure to comply or a suspected failure to comply to the Service. You may also terminate your agreement to the Terms of Service by notifying us or by no longer actively using the Service.


The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service. This Supersedes any previous version of the agreement that was available on this site.



PINKU Limited ("PINKU") operates PINKU.co.uk and may operate other websites. It is PINKU's policy to respect your privacy regarding any information we may collect while operating our websites.


Like most website operators, PINKU collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. PINKU's purpose in collecting non-personally identifying information is to better understand how PINKU's visitors use its website. From time to time, PINKU may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

PINKU also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on PINKU.co.uk blogs/sites. PINKU only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog/site where the comment was left.


Certain visitors to PINKU's websites choose to interact with PINKU in ways that require PINKU to gather personally-identifying information. The amount and type of information that PINKU gathers depends on the nature of the interaction. For example, we ask visitors who sign up at PINKU.co.uk to provide a username and email address. Those who engage in transactions with PINKU are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, PINKU collects such information only insofar as is necessary or appropriate to fulfil the purpose of the visitor's interaction with PINKU. PINKU does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.


PINKU may collect statistics about the behaviour of visitors to its websites. PINKU may display this information publicly or provide it to others. However, PINKU does not disclose personally-identifying information other than as described below.


PINKU discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organisations that (i) need to know that information in order to process it on PINKU's behalf or to provide services available at PINKU's websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organisations may be located outside of your home country; by using PINKU's websites, you consent to the transfer of such information to them. PINKU will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organisations, as described above, PINKU discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when PINKU believes in good faith that disclosure is reasonably necessary to protect the property or rights of PINKU, third parties or the public at large. If you are a registered user of an PINKU website and have supplied your email address, PINKU may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what's going on with PINKU and our products. If you send us a request (for example via email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. PINKU takes all measures reasonably necessary to protect against the unauthorised access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.


You have a right to access the personal data that we hold on you. If you would like to see a copy please send a £10 fee and a written request to PO Box 1533, GUILDFORD, GU1 9XF, quoting Privacy Data Request.


For information on cookies, please refer to our cookies policy page.


If PINKU, or substantially all of its assets, were acquired, or in the unlikely event that PINKU goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of PINKU may continue to use your personal information as set forth in this policy.


Ads appearing on any of our websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognise your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by PINKU and does not cover the use of cookies by any advertisers.


Although most changes are likely to be minor, PINKU may change its Privacy Policy from time to time, and in PINKU's sole discretion. PINKU encourages visitors to frequently check this page for any changes to its Privacy Policy. If you have a PINKU.co.uk account, you might also receive an alert informing you of these changes. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.